The Heather & Lay Difference
Seen one estate agent, seen them all, right? We know it can be easy to confuse us or not understand what qualities make one better than the other so we thought we would take the time to clearly list the benefits of partnering with Heather & Lay and what stands us head and shoulders above our property peers.
Six Things that Stand Us Apart
1.
We sell the most - we were Rightmoves number one agency, 1st out of 51 offices in 2022 for saleagreed in the TR10/TR11 areas last year. Not just last year either the same was true in 2020 and 2021!
2.
We get the best rates – 85% of our houses in Falmouth sold for full asking price or above in 2022
3.
We have the reputation – not only are we the most established independent estate agency in Falmouth but we are also the only agency in the Falmouth area approved and partnered with the Guild of Professional Estate Agents
4.
Our repeat rate is high - we get as many return and recommended customers as new customers. We know that customers that continue to come back is the best testimony to our experience
5.
A Trusted Team – our team have been with us on average for 10 years, some over 20 years. We’ve even had staff leave to raise their children then return. Longevity and loyalty are at the heart of our business, and we consider our team a family. We care about nurturing relationships with our customers and providing a service that stands us apart
6.
Not Just Selling but Nurturing – we are the only agency to have a dedicated Sales Progressor – a member of the team whose sole job is to nurture and progress sales. A high percentage of sales fall through before completion in the property market but with us, we have the right people in place to make sure that we are prepared for the second stage of sale so that we see it through.
