Cookies Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Marketing and Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Please note that some third parties also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Examples of these companies are Facebook and Google.

You can find more information about the individual cookies we use and the purposes for which we use them by contacting our Data Protection Lead at the contact address listed on our Privacy Policy page.

Testimonials

From the start, Heather and Lay Estate Agents were nothing but professional and honest. They communicated every step of the process and coordinated everything between me, my buyers and the solicitors so that I did not feel stressed at any...

genie white

Heather & Lay have provided a very professional and first class service on our property sale. ????
Nettie Edney

Jamie's been brilliant so far with our house sale, kept us up to date and informed of the process and made things all very easy. Would recommend.

Rich Pearson

Estate Agent I dealt with was incredibly helpful, knowledgeable, polite, friendly and overall an absolute pleasure. All staff were friendly and helpful when calling in, and I would definitely recommend.

Ellis Hooson

Very professional from start to finish. Jamie, Mark, Rhiannon and Tracey all helped the process go smoothly.

Lou J

Deme, Natalie and Alistair have been amazing from start to finish in helping us find a rental property in Falmouth. They took the stress out of finding a place in this crazy market! Alistair found us the perfect property and we were...

Vanessa Syme

really happy with the service particularly once our offer had been accepted by the seller. Our complex legal journey was very effectively steered by Tracey Reeves at Heather and Lay.

beryl richards

Excellent, cannot fault them despite the many issues that arose over time with my sale that were unrelated to their service

Sue Enmarch

The whole experience has been first class. John Lay valued the house and clearly had a very good understanding of the local market, achieving nearly 6% more than the next highest valuation. All the staff were friendly and on the ball,...

Pip Cartwright

A great company to deal with - fast and efficient Thank you for all your help!

Damian Vizzard - Blazing Burners

During a difficult time in a pandemic the estate agents were really accommodating and they did an excellent job. We had a lot of interest in the house and they sourced potential clients perfectly. Would definitely recommend them as they...

Mandy Peck

We are very happy with the overall service. We received prompt feedback from Potential Buyers. We especially appreciated that you came to take a new round of pictures and we believe that was very successful. Finally, we really appreciate...

PURCHASERS

I knew I could trust Dave from the start. He told me he would sell my house within a week and true to his word he did!! During the sales process I had some stress applied from the developers and he even helped me to sort this out; told...

MR C BROOKES

Just a note of thanks for all that you did throughout the 6 months. I thought that Heather & Lay and specifically yourself, were totally professional and very helpful and informative. Not exchanging until the day of completion was...

PURCHASER

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