LATEST GUIDANCE FROM OUR LETTINGS OFFICE IN PENRYN 

OUR OFFICE IS OPEN and we are currently operating a locked door policy, visits can be arranged BY APPOINTMENT ONLY.

We have COVID-19 prevention measures in place when you arrive, and this will include the wearing of face coverings and social distancing

With this in mind, can we please ask you to send any queries or questions you may have to lettings@heather-lay.co.uk. Of course, you can still email your property manager direct if you wish.

All maintenance must be reported via FixFlo at www.heatherlay.fixflo.com. If urgent, this will direct you to our out of hours emergency phone number.

LATEST GUIDANCE FROM OUR RESIDENTIAL SALES OFFICE

For the safety and protection of our colleagues, clients and our community, Heather and Lay staff will be temporarily working from home. 

The rapid rise in numbers of local people testing positively for COVID 19, together with the virulence of the new strain, has led us to make this difficult decision. 

Although our offices are not open to the public during this time, our usual sales and letting teams are very much available and working as 'normal' to answer questions and help with providing video viewings for all our properties as well as marketing advice and virtual valuations. Ongoing sales will be monitored and progressed as usual. 

We are in business to sell, let and manage property and if our last year is anything to go by, then 2021 looks like being a very busy year. However, for the next few critical weeks, we are intent to do our bit to keep everyone as safe as possible.