Current Statistics ►

From 1st April, all new rental leases and renewals of tenancies will be required to have an energy performance rating of at least E on an Energy Performance Certificate (EPC). For existing tenancies, the regulations come into force on 1st April 2020.

We wondered how much tenants are prepared to pay for energy efficiency. Properties across England and Wales let in 2017 with an energy performance rating of E achieved 3.1% more per square foot than properties let with an F or G rating. On an 800 square foot property, this equates to an average of £360 per year.

The majority of landlords are well prepared, but we calculate that around 7% of properties let in 2017 still need to be brought up to the standard required. Best prepared are London landlords where just 4.9% of properties let last year were lower than an E rating, while in the South West more than 10% of properties did not meet the standard.

At the top of the scale, properties with an A or B rating achieved, on average, 31% more per square foot than F and G rated properties in 2017. On an 800 square foot property, this equates to an average premium of £3,600 per year.

January 2018

December 2017



We would like to take this opportunity to thank you

for your continued support which has made 2017

such a successful year

and we look forward to working with you

in 2018 and beyond. 




This year we have been supporting Christmas Jumper Day in aid of Save the Children UK. Every one has been getting into the swing of things with some festive cheer at both our offices in Falmouth and Penryn, raising a total of £64.70. Not bad for a small team - Well done everyone!

September 2017

After months of hard work, our new website finally went live over the weekend and is looking fantastic! Why not have a good look around and see what amazing new features and information are included.

Natalie took part in the Cancer Research Race for Life Pretty Muddy on Sunday 3rd September. It was "pretty muddy" due to the Cornish Autumn weather, but a brilliant time was had by all and Natalie raised a fantastic total of £183.00 for Cancer Research!

August 2017


Our new banner has arrived today ready for tonight, and it looks great!! We are proudly sponsoring the Pink Wig event which is part of Falmouth Week and raises funds for vital research projects, the best care for breast cancer patients in Cornwall and a safer future for the next generation.​

What devalues your house the most?

What devalues your house the most?

Property The Guild of Professional Estate Agents 30th March 2016

When valuing your house, an estate agent will look at both the positives and negatives to determine an accurate figure. It’s very easy to point out all the things you love about your house, but have you thought about what might put buyers off and have an adverse effect on the value? Here’s our list of the top 10 features that can devalue properties the most, and we’ve included a few handy tips to help you turn any negatives into positives.

Japanese knotweed
This invasive species spreads very quickly and can cause damage to roads and properties. If you have Japanese knotweed, it can devalue your property due to the risk it can pose to your house. You could also be at risk of prosecution if is spreads to any neighbouring properties. Therefore, it’s highly recommended that you remove the weed from your property before you put it on the market in order to avoid devaluing your home. There are lots of trained professionals across the UK who can remove the tough weed effectively and put measures in place to help prevent it from returning.

Wind farms
More and more wind farms have been built over the past ten years as part of a quest to find more renewable energy sources. In fact, we now have approximately 5,226 turbines here on British soil. Although these have a positive impact on our environment overall, they can devalue properties if the farm is very close by, as they create noise and some people find them unsightly. It’s a good idea to find out if there are any proposed wind farms nearby before you buy your next property as it could devalue your house in the future. If you live near a wind farm, explain to your estate agent what impact (if any) it has had on you and focus on the positives. They can use this information when showing buyers round your house.

While we’re on the subject, it’s worth mentioning that outside noise can be one of the biggest factors for devaluing a property. A noisy pub down the road and lots of traffic often ring alarm bells for buyers and estate agents. If you frequently hear outside noise from within your house, consider getting sound-proofing installed, or getting a quote for how much this would cost. It’s also a good idea to close your windows when buyers are visiting and, if your viewings are taking place after dark, close the curtains to help muffle any sound. 

Poor-performing schools

If a school has a poor Ofsted report, the properties within the catchment area can decrease in value. Should you find yourself in this situation, find out which other schools are in your catchment area and make sure they are known to the person valuing your home.

Flood risk
Floods can cause lots of damage to properties, so those at risk of flooding tend to be lower in value. This is partly due to the increased cost of insurance and the amount it costs to repair any damage. If your house is prone to flooding, consider taking measures to minimise the risks and explain in detail what you have had done to your estate agent, so they can take these into account.

Illegal home improvements

A surprising number of homeowners have work done on their houses without any planning permission. This could simply be because they didn’t realise that they needed permission before the work started. It’s always a good idea to check all home improvements were done to the property legally before buying to prevent this affecting your sale in the future. If you find that your own home has had some illegal home improvements in the past, work with your local solicitor to find the best way forward.

High crime levels
Buyers often look at the local crime levels before buying to give them an idea of what it’s like to live in the area. High crime levels tend to make properties undesirable and this can devalue them. If you live in an area that has lots of reported crimes, consider taking extra measures to ensure you house is secure. Make sure your estate agent is aware of any security you have had fitted so they can use them to negotiate a fair price.
You may love your fluffy moggy and cute pooch, but your next buyers might not be so keen. Most pets won’t have a negative effect on a property’s value, but if they leave behind a strong scent or there are a lot of them, it can put people off. Always have a big clean before an estate agent or buyer arrives, and make sure your pet stays in one area of the house after you’ve cleaned around.

Sub-standard repairs/DIY
Any repairs or DIY that might need to be redone can devalue a home as a buyer can use the issue as a means of negotiation. Consider having any sub-standard home improvements completed before you put your house on the market. Your estate agent should be able to advise you on what you should consider having redone.
A poor kitchen
Kitchens are said to sell houses, but they can also have the opposite effect. Buyers look for good kitchens and often say they are the most important room in a house. This is partly because they are typically the most expensive to have redesigned. If your kitchen could do with modernising, but you don’t want to spend the cash, make sure you depersonalise the space as much as possible. This will help buyers to imagine themselves using your kitchen and estate agents will recognise that the room is perfectly functional. 

Residential Sales
01326 319 767

3 Church Street, Falmouth
Cornwall, TR11 3DN

Property Letting & Management
01326 374850

Swingbridge House, Anchor Quay,
Penryn, Cornwall TR10 8GU

Land & New Homes
01326 374850

Swingbridge House, Anchor Quay,
Penryn, Cornwall, TR10 8GU

2017 © Heather & Lay. All rights reserved. Terms and Conditions | Privacy Policy | Cookie Policy | Complaints Procedure




Value My Property