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The Heather & Lay Team


Heather & lay have been at the forefront of independent Estate Agency in the Falmouth, Penryn and surrounding areas for 30 years. As a local independent firm we have an established reputation within the local community and beyond. The bedrock of that reputation is the quality of our service and our honest, straightforward approach to business.

We are the only Agent in the area with specialist, Director-led departments in Sales, Lettings and Land & New Homes. We have a well established team of highly experienced staff with a combined total of more than  150 years of local property knowledge. We have a dedicated high quality website and are regsitered with all the major property portals, as well as an extensive database with qualified purchasers and tenants ready to buy and let.

Personable and friendly, we are here to help, and provide a professional service to all our clients. We pride ourselves on  our customer service and approach every situation with honesty and integrity. If you are thinking of Selling, Buying, Letting or Renting a property, then you can make it happen with Heather & Lay.



 We'd be happy to help with all your buying, selling or renting requirements. You can contact our friendly team of property experts on:

Residential Sales 01326 319 767          Property Letting & Management 01326 374 850​          ​Land & New Homes 01326 374 850

Our Directors


Tim Heather

Tim founded Heather & Lay with John Lay in 1987. A respected property professional with unrivalled expertise, he specialises in new developments and pre-planning consultancy. As a result, Heather & Lay have dominated Falmouth’s new homes scene over the last thirty years from the Packet Quays in the late 1980’s to virtually all of the current schemes.


John Lay

John Lay has been an estate agent his entire working career, with brief spells in Penzance and Helston before making his mark on the Falmouth estate agency market. John’s 30 year experience in Falmouth is unmatched in estate agency with an innate understanding of the local market place, centre to his involvement is his interest in his customers both old and new.


Natalie Dunstan

Natalie joined Heather & Lay in 2000 and has built up a wealth of knowledge and experience in all aspects of the property industry, but specialises in new home sales and is often seen on site with hard hat and hi-vis jacket. Natalie was made a director in early 2014 and continues to show great passion and love for the business in the 18 years she has been here.

Residential Sales Team

John Lay

John Lay Director

Jamie Cane

Jamie Cane Sales Manager

Mark Green

Mark Green Sales Negotiator

Dave Rideout

Dave Rideout Sales Negotiator

Penny Martin

Penny Martin Property Administrator

Tracy Millington

Tracy Millington Property Administrator

Tracey Reeves

Tracey Reeves Sales Coordinator

Mandy Hewitt

Mandy Hewitt Sales Negotiator

Rhiannon Leopold

Rhiannon Leopold Sales Negotiator

Jackie Jorey

Jackie Jorey Bookkeeper

Property Letting & Management Team

Alistair Iverson

Alistair Iverson New Business Manager

Paul Carter

Paul Carter Property Manager

Hannah Reddy

Hannah Reddy Property Manager

Lisa Scofield

Lisa Scofield Lettings Negotiator

Deme Clarke-Phipps

Deme Clarke-Phipps Accounts Administrator

Maria Love

Maria Love Viewings Negotiator

Land & New Homes Team

Tim Heather

Tim Heather Director

Natalie Dunstan

Natalie Dunstan Director

Residential Sales
01326 319 767

3 Church Street, Falmouth
Cornwall, TR11 3DN

Property Letting & Management
01326 374 850

Swingbridge House, Anchor Quay, Penryn, Cornwall, TR10 8GU





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