It is essential that all maintenance issues are reported to us swiftly and in line with the below guidelines, priority will be assigned accordingly to resolve all issues
In general the Landlord’s responsibilities are to ensure that the house is wind and watertight and structurally sound, and to ensure that the heating and other fixtures work properly. If a repair needs to be reported, please phone our office on 01326 374 850 and a member of staff will be happy to assist you. Please report repairs as and when they happen and do not wait until the next inspection is due. Wherever possible please phone us first thing in the morning as this will enable us to deal with the repair as quickly as possible.