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Data Protection Statement

All data is held securely by the Heather & Lay under the terms of the data protection act and the new GDPR legislation.  All data will be treated confidentially with the utmost care and respect and will not be disclosed to external organisations, other than for legitimate reasons.


Heather & Lay are keen to strike a fair balance between your personal privacy and ensuring that you obtain full value from the services we provide, whilst ensuring that we fully comply with all the Data Protection Act 1998 principles and new GDPR regulations. By providing your personal data, you are agreeing to its processing and use by Heather & Lay for the purpose for which it was given. You can opt out of processing and sharing for marketing purposes by contacting us at


We may communicate with you in person, by phone, email and mail except where you have expressed a preference not to be contacted in a specific way and your data will be used for the following purposes: 


  • The sending of emails which will be tracked, stored and analysed to ensure that we are better able to tailor our communications
  • The promotion of Heather & Lay
  • Notification of events that may be of interest to you
  • Distribution of information regarding our properties and services including our monthly newsletters
  • Research and audit purposes
  • And for any other use deemed to sit within our data protection statement



GDPR gives you the right to request that your data is not used for any of the above purposes. If you do not wish you r personal details to be used by Heather & lay for any or all of the above purposes, then you can change your communication preferences at any time by contacting


If you do not wish your personal details to be held by us we will remove your address and contact details from our records. In order to do this, please write to us at Heather & Lay, 3 Church Street, Falmouth, Cornwall, TR11 3DN or email us at

Residential Sales
01326 319 767

3 Church Street, Falmouth
Cornwall, TR11 3DN

Property Letting & Management
01326 374 850

Swingbridge House, Anchor Quay, Penryn, Cornwall, TR10 8GU





Please note all calls are recorded for training and monitoring purposes.
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