Please fill out the form to contact Heather and Lay

Estate Agency 01326 319767 Property Letting & Management 01326 374850

Meet The Team

We have an established team of highly experienced staff with a combined total of more than 150 years of local property knowledge. Personable and friendly, we are here to help provide a professional service to buyers and sellers.



Tim Heather – Director

Tim is a respected property professional with unrivalled expertise in his field, specialising in new developments and pre-planning consultancy.  As a result, Heather and Lay have dominated Falmouth’s new homes scene over the last twenty five years from the Packet Quays in the late 1980’s to virtually all of the schemes currently available.

John Lay – Director

John Lay has been an Estate Agent his entire working career, with brief spells in Penzance and Helston before making his mark on the Falmouth Estate Agency market.  Born in Praze to a village G.P. John’s family have all taken different career paths, his elder brother Steven being a Mining Specialist and Geological consultant, his sister Helen an Accountant and brother David and well-known local Auctioneer and Antiques expert.

John’s 30 year experience in Falmouth is unmatched in Estate Agency with an innate understanding of the local market place, centre to his involvement is his interest in his customers both old and new.

John keeps an active involvement with both sellers and buyers and can advise on all local and national trends and provides market perspective from the long view.


Natalie Oliver – Director

Natalie joined Heather & Lay in 2000 and in that time has built up a wealth of knowledge and experience in all aspects of the property industry, specialising in New Home sales Natalie is often seen on site in her hard hat and hi viz jacket.  Natalie was made a director of the business early in 2014 having shown a great passion and love for the business in the 14 years she has been with us.

Mark Green – Sales Negotiator

Mark is an experienced estate agent. Mark joined Heather and Lay in the Spring of 2012 and has adapted his knowledge to the Falmouth market and his personable, friendly approach is enjoyed by clients and team members alike.

Dave Rideout – Sales Negotiator

Dave, has been a salesman for over 20 years moving into estate agency in 2014 taking to the profession like a duck to water! Dave moved to Cornwall after 40 years of holidaying here and has settled in Coverack, his favourite spot in the “whole world”.

Jamie Cane – Sales Negotiator

Jamie is a former branch manager of a lettings franchise in Truro. He has recently joined the team in Falmouth through a desire to develop his knowledge in estate agency and a love for the area. He has just bought his first home in Truro and enjoys helping people find their next step property or ‘Cornish dream’ home.



Mandy Hewitt – Sales Negotiator

Mandy returned to Heather & Lay in 2014, having taken some time out whilst her children grew up.  Mandy brings with her many years of experience working in Estate Agency in the local area from spanning from 1989.

Karen Zabel– Sales Negotiator


Tracey Reeves – Sales Negotiator

Penny Lloyd – Property Administrator

Penny, born and bred in Falmouth joined Heather and Lay  just before Christmas 2014 after selling her property with us in the summer. Penny brings with her previous experience of working in the private and public sector and is now part of the Heather and Lay’s administration team.

Shirley Bowley – Property Administrator